If you believe an item has been stolen from you, please contact us immediately with all available details by submitting a ticket here. After receiving your report, Nifty Gateway Studio (NGS) in its sole discretion may determine that the item shall be prevented from being re-sold on our marketplace for a period of seven days. Once a re-sale hold has been placed on the item, you have seven days to provide us with a police report in order to permanently have a marketplace hold applied. Absent a directive from law enforcement or a court order, NGS will not confiscate or prevent the non-sale transfer of items.
Security disclaimer
When creating an account, we recommend downloading the Authy app and enabling Two-Factor Authentication. This ensures that no one can access your account without having the personal device linked to your Authy app. You will be required to confirm each login on your device before accessing your profile.