For account security reasons, our Collector Services team can manually update your email on file only upon verifying your identity.
To move forward, we will require verification that you can submit here.
What we will need:
If you have previously added a credit or debit card, please upload a photo of yourself holding your ID alongside the bank card linked to your account. You may redact any sensitive information as needed
If you have not made a purchase using a credit card, please provide the following:;
- A selfie of yourself holding your ID.
- Any additional proof of address, such as an insurance card, utility bill, or bank statement.