For account security reasons, our Collector Services team can manually update your email on file only upon verifying your identity.
To move forward, we will require verification that you can submit here.
What we will need:
If you have added a credit/debit card before;
- Please attach a photo of yourself, holding your ID next to your bank card linked to your account, feel free to redact any sensitive info.
If you have not made a purchase using a credit card;
- Please attach a selfie holding a photo of your ID next to yourself.
- Any other proof of address (insurance card, utility bill, bank statement, etc)